Terms of service

Terms of Service

Overview

This website is operated by Watts Imports and Distribution. Throughout the site, the terms “we”, “us” and “our” refer to Watts. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, then you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have given us your consent to allow any minor dependants to use this site under your supervision.

You must not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction through your use of the website.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach of any of these Terms may result in immediate termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, excluding payment information, may be transferred unencrypted across various networks and may be adapted to technical requirements of connecting devices or services. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without our express written permission.

Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Shipping & Returns Policy.

We make every effort to display as accurately as possible the colours, images, and descriptions of our products. However, we cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obliged, to limit the sales of our products or services to any person, geographic region, or jurisdiction where permitted by law.

All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment method, and/or orders using the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

Pricing and Payments

All prices shown on our website are in [NZD / AUD / specify currency] unless otherwise stated.

Prices are subject to change without notice.

We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted, where permitted by law.

Payment must be received in full before goods are dispatched unless otherwise agreed in writing.

Shipping

Delivery timeframes provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers, customs, public holidays, weather events, or other circumstances beyond our reasonable control.

Risk in the goods passes to you upon delivery, to the extent permitted by law.

Further shipping details are set out in our Shipping & Returns Policy.

Returns, Refunds and Consumer Rights

Our returns process is set out in our Shipping & Returns Policy.

Nothing in these Terms of Service is intended to exclude, restrict, or modify any rights or remedies you may have under applicable consumer law, including the Consumer Guarantees Act 1993 and Fair Trading Act 1986 in New Zealand, or the Australian Consumer Law in Australia. Consumers in both countries have statutory rights to remedies such as repair, replacement, or refund where goods fail to meet applicable guarantees. Businesses must also not mislead customers about those rights.

Where you are purchasing for business purposes, different rules may apply to the extent permitted by law.

Optional Tools and Third-Party Services

We may provide you with access to third-party tools or links over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools or services.

Any use by you of optional tools or third-party services offered through the site is entirely at your own risk and discretion.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Josef Seibel Schuhfabrik GmbH or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any part of this website without our prior written consent.

Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

for any unlawful purpose
to solicit others to perform unlawful acts
to infringe upon our intellectual property rights or the rights of others
to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
to submit false or misleading information
to upload or transmit malicious code
to interfere with or circumvent the security features of the website

We reserve the right to terminate your use of the service for violating any prohibited uses.

Disclaimer and Limitation of Liability

To the maximum extent permitted by law, we do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by law, all implied warranties, guarantees, representations, or conditions not expressly stated in these Terms are excluded.

To the maximum extent permitted by law, Watts Imports and Distribution, its directors, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the website or any products purchased through it.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

Indemnity

You agree to indemnify, defend, and hold harmless Watts Imports and Distribution and its affiliates, directors, employees, agents, contractors, licensors, and suppliers from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party, to the extent permitted by law.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our site.

We may terminate this agreement at any time without notice if we believe you have failed to comply with these Terms.

Governing Law

These Terms of Service are governed by the laws of [New Zealand / Australia / specify state or country], unless mandatory consumer law in your place of residence applies.